TrustRadius Insights
Easy to Use: Many users have found Coupa to be easy to use, with an intuitive user interface that makes it straightforward to navigate and …
Overview
What is Coupa?
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need…
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What is Coupa?
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility…
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Procurify?
Procurify is a cloud-based purchase order approval workflow software. It is used by organizations of all sizes to track purchase orders from creation to final delivery.
What is Acquirell?
Acquirell is a SaaS procurement technology suite solution tailored to SMBs. Acquirell enables businesses to save the time of their procurement teams by eliminating manual workflow and automating the procurement process. The E-Sourcing module of Acquirell enables the companies to attain more savings…
Product Demos
Coupa Data Assure + iFrame Demo
YouTube
Coupa Video Blog: No-Click Requisition
YouTube
Finance Automations - Procure to Pay with Coupa and NetSuite
YouTube
First Coupa Demo
YouTube
PunchOut2Go for Magento 2 + Demo of PunchOut from Coupa
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Coupa?
Coupa’s cloud-native Business Spend Management
(BSM) platform provides end-to-end processes
that helps drive collaboration
across for every business leader from supply chain, procurement,
finance, treasury, compliance, and IT and supply chain
leaders to help their companies to get the visibility and control they need to
spend smarter, mitigate risk, and improve
resilience. A
unified platform approach frees up IT from complex integrations to help
leaders deliver on these goals.
Coupa Features
- Supported: Electronically Manage the Entire Source-to-Pay Process: from spend analysis to risk vetting, sourcing, contracting, purchasing, invoicing, working capital programs, digital payments, and automatic reconciliations—covering all types of goods and services, all on the same unified platform.
- Supported: Collaborate with Suppliers: starting with the millions of suppliers already transacting digitally, and engaging others with no fees and instant visibility to POs, invoices, and payment status via the platform for more effective relationships.
- Supported: Mitigate Risk: with comprehensive third-party risk management across many tiers of the supply chain, continuous community-powered risk and performance monitoring, and real-time fraud detection .
- Supported: Optimize Travel and Expense Management: with booking, continual price monitoring, expense reporting and employee reimbursements.
- Supported: Optimize the Supply Chain: with the ability to model the entire supply chain as a “digital twin” and move to continuous design.
Coupa Screenshots
Coupa Videos
Coupa | Behold the Power of Spend
When it comes to procurement, software and needs can be massively varied. From large and complex needs like larger enterprises to smaller and simpler processes - tools like Procurify, Coupa, GEP Smart, or SAP Ariba can meet and exceed business needs.
Coupa Integrations
Coupa Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy to Use: Many users have found Coupa to be easy to use, with an intuitive user interface that makes it straightforward to navigate and perform tasks quickly. The software's simplicity has reduced the need for extensive training for buyers and procurement teams.
Configurability: Users appreciate the ability to configure and manipulate the system to suit their needs without the need for ongoing training. This flexibility allows businesses to customize Coupa according to their specific requirements, making it adaptable for almost any business need.
Stability: Coupa's stability has been highly praised by users, with no reported downtime or catastrophic failures. This reliability ensures uninterrupted access and smooth operations, instilling confidence in the system's performance.
Difficult Integration with NetSuite: Some users have found it difficult to accomplish dynamic integration with NetSuite, leading them to hire another company for real-time integration. This additional step in the process can be time-consuming and costly.
Missing Ability for Self-Service Supplier Maintenance and Onboarding: A common concern among users is the absence of a self-service supplier maintenance and onboarding feature in Coupa. This limitation requires businesses to rely on manual processes or seek alternative solutions for managing their suppliers effectively.
Slow Support Team and Difficulty Identifying Issues: Users have expressed frustration with the support team's slow response times and their struggle to identify the root causes of certain issues. These delays can hinder problem resolution and impact overall user experience negatively.
Reviews
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It is being used across the entire organization. It streamlines and automates our expense reimbursement process while allowing us to have greater control over the process. We can enforce our fiscal policies in a much easier fashion and educate our employees on these policies at the same time through the system. It allows our users to submit/edit/approve reports from pretty much everywhere with the mobile app for iOS and Android.
- The system is highly configurable to almost any business need.
- The mobile app is extremely valuable for an organization that is spread across California and staff that are constantly traveling.
- The Coupa expense system can integrate with nearly any software tool allowing for the great change management that exists in our organization.
- Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
- We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
- Our staff have more time to spend teaching rather than worry about where their expense report is at in the process
- The accounting team spends less time having to fix errors that existed in our old system. We no longer have to manually add user because it is all automated with our HR system.
- The accounting team can easily review receipts and approve/reject reports. We are going to be better prepared for our annual audits due to our enhanced controls over Expense reporting with Coupa.
We used Replicon for many years prior to going with Coupa. Replicon lacked the dynamic approval process we needed for our complex organization. It did not integrate with our HR system and we had to manually add our users. When payments were made, there was no way for our users to know when they were going to receive payment. We could not go entirely paperless because the system could not save our reports electronically. Coupa solved all of these issues.